Suite 1200 — Researched review
Innago Review: Free Landlord Software With No Paid Tiers
Innago’s pitch is simple: property management software that costs landlords nothing, with no paid tiers to upgrade into. This review is built from Innago's published pricing and features plus independent reviews, compared against the platforms we cover on this site. We have not run our own portfolio on it.
The short version
Genuinely free for landlords, with a reasonable feature set for small portfolios. Tenants carry the payment fees, and some users report delays on early payouts, so plan a buffer.
What Innago does
Innago covers online rent collection, leases and e-signatures, tenant screening, maintenance requests and basic income and expense tracking. Revenue comes from tenant-side fees rather than landlord subscriptions.
Pricing
As of October 2026, from Innago's website. Always confirm current pricing before you sign up.
| Item | Cost | Who pays by default |
|---|---|---|
| Landlord subscription | Free | — |
| ACH rent payment | About $2 | Tenant (landlord can absorb) |
| Card rent payment | About 2.99% | Tenant (landlord can absorb) |
| Screening | About $30–$35 | Applicant |
Innago’s own pricing page states it is free but does not list transaction fees; the fee figures above come from independent reviews, so confirm them in your account before relying on them.
Strengths and weaknesses
What works
- Free for landlords, no tiers to compare
- Card fee lower than several competitors
- Covers the essentials for small portfolios
- No contract
Where it falls short
- Tenants pay transaction fees by default
- Some reports of rent held during security reviews on early payments
- Accounting is basic
- Fewer independent reviews than bigger platforms
How it compares
Against TurboTenant and Avail: all three are free to start. Innago has no upgrade path; TurboTenant and Avail sell cheap paid plans. See TurboTenant alternatives and the best free options.
Against DoorLoop: DoorLoop costs money but includes full accounting and owner statements. Read the DoorLoop review →
Who it is for
Self-managing landlords with a few units who want to pay nothing and are comfortable with tenants covering payment fees.
The verdict
Innago is a solid free option. Just set up a payment buffer for your first month or two in case payouts are held for review.
Want management and accounting in one place?
DoorLoop combines rent collection, maintenance and full accounting, and most landlords are running within a day.
Some links on this page are affiliate links. See our Affiliate Disclosure for details. We have no affiliate relationship with Innago. Pricing is taken from Innago's website in October 2026 and may change.
Frequently asked questions
Is Innago free?
Yes, for landlords: Innago advertises no monthly fee, no setup fee and no contract. Tenants and applicants pay transaction and screening fees by default.
What does Innago charge tenants?
Independent reviews report about $2 per ACH payment and 2.99% for cards, paid by tenants by default; landlords can choose to absorb them. Screening is reported at about $30–$35 per applicant.
Innago or TurboTenant?
Both are free to start. Innago has no paid tiers at all; TurboTenant sells inexpensive upgrades with accounting on Pro. See our TurboTenant review for details.